Are you enrolled in Medicaid? Don't lose your coverage.

If you received a notice or had any household changes such as income, address, or the addition or removal of immediate family members since you were last approved for Medicaid, you could miss important notices and lose your benefits.

Update your mailing address today by calling 877.805.5312 or visiting medicaid.illinois.gov.

ACCESS Benefits Specialists are available for all ACCESS patients to answer questions or assist with their benefits, including Medicaid redetermination eligibility. ACCESS Benefit Specialists are available onsite and embedded members of your care team.

If you have questions about Medicaid redetermination or any other benefits, contact a Benefits Specialist at Benefits@achn.net or call 312.526.2500.

What our Patients Have to Say

  • "She processed the paperwork promptly and efficiently so that there was no delay in benefits."

    I worked with Susanna, the Benefits Specialist, and she was amazing. I wasn't able to get my paperwork in until the last day, but she assured me it was going to be ok and processed the paperwork promptly and efficiently so that there was no delay in benefits. She was so kind and helpful.

    Jackie V.

  • "I would give 10 Stars if I could."

    The insurance and Benefits Specialist, Karen, was just wonderful. She helped me with the entire process of enrolling in Medicaid. After finding out you need urgent brain surgery, I couldn't handle trying to figure out Medicaid on my own. I am so appreciative of her help, her excellent customer service, her sincerity, and professionalism. I would give her 10 stars if I could!

    Samantha L.